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PC Medic  provides on-site and carry-in service, repair or upgrade of your computer. Our technicians are hardware experts skilled in the diagnosis and resolution of hardware problems.  In addition, we will work with you to optimize your computer's efficiency and usability by customizing and upgrading your system.

Hard drive crashes, computer viruses, spy ware and operating system failures are only a few of the problems that can hamper your computer's performance. Our technicians are professionals in isolating and correcting any problems that your computer may encounter. 

Affordable PC Medic provides preventive maintenance service programs to address the needs of businesses that do not have qualified computer technicians on staff.  Basic equipment maintenance such as data backup, internal and external component cleaning and software updates is administered on a scheduled basis.  By following a few basic procedures, clients can greatly reduce the risk of data loss or hardware failure.  The following information represents some of the procedures of a typical preventive maintenance program. 

Data Backup

There are two reasons for data loss; either there was no backup or the media used failed to successfully capture the data.  To reduce the possibility of data loss we help clients maintain backups on Tape, DVD, CD, or External Drives.  Floppy disks have a high rate of failure and should not be used to protect vital information.  Backups are verified during each service visit to ensure that critical data is being safely captured.  In the event of a system failure data will be transferred to another working system while repairs are being made.

 Anti Virus Protection

Clients should maintain a current version of an anti-virus software.  Systems will be configured to automatically perform virus definition updates and perform full system virus scans weekly.  The anti-virus software is configured to scan in-coming and out-going emails, the most common method of virus transfer.  Anti-virus settings and definition files are verified during each service visit to ensure that data is protected from virus damage.  Our product of choice is Symantec's Norton Anti-Virus.

Software Updates/System Optimization

Operating system updates and patches are downloaded and installed to ensure that your system has the most current version of the OS software. Internet browser software updates or upgrades are preformed as software changes become available.

Updated component drivers are installed as they become available or are required by system changes.  Hardware configurations are checked to be sure that they are operating efficiently and without conflict with other components.

Defrag and scan disk maintenance programs are run to detect any problems that your hard drive may have.  Specialty error diagnostic software is run on other system components to verify that they are in good working order.  Hard drive file organization is checked and any misplaced files are moved to their correct data folders.  Any temporary or unneeded files are located and removed.

If you need more information, or would like a free phone consultation to discuss your computer service needs call 
Sal 303-402-9190